![]() If you still need help, shake your mobile device and select Report a problem. Seeing pictures that are not my photos in OneDrive Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem, and select Get Help. Troubleshoot OneDrive for Android app problems Manually upload files or photos with OneDrive for AndroidĬlean up space on your Android device with OneDrive If Samsung Gallery upload isn’t working, read about Samsung Gallery and OneDrive. Read What does it mean when your OneDrive account is frozen? If your camera upload is taking too long to set up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll, or that you are out of storage space. On This Day albums will only show if you have taken 10 or more photos on that day. If your videos are not showing in your camera roll, check that Include videos is set on. If you're not connected to Wi-Fi, check Upload using is set to include mobile network.Ĭheck that the Upload only when charging checkbox isn't selected. Ĭheck the Camera upload account is the correct account. In the OneDrive app, tap the Me then Settings then Camera upload.Ĭheck that Camera upload toggle is switched on. If it still isn't working or only some pictures are uploaded, follow these steps: Uploads will only happen if the app is running, so swiping the app up to close it will prevent automatic uploads. If automatic camera upload isn’t working, open the OneDrive app. Scroll through the list and choose which folders you want to be backed up. In the OneDrive app, tap the Me icon at the bottom of the app.įlip the toggle on if you want to keep the original folders, and flip it off if you want all images to go into your Camera Roll folder. You can also backup other folders where you save or receive images, such as social media and third-party photo editing apps: For computers Download Google Drive for desktop Use Google Drive to automatically back up photos from your computer to Google Photos Windows Windows 7 + macOS 10.9 + For mobile devices. How to include additional pictures folders to my OneDrive camera roll ![]() The OneDrive cloud icon may briefly appear in your Android notifications as part of the normal upload process. Once the upload is done, however, you can keep these photos in Google’s cloud without impacting your storage cap that comes into effect on June 1.To help preserve your device battery while downloading, select the Upload only when charging checkbox. ![]() If you’re uploading a lot of pictures to squeeze them in before Google’s data cap hits, it’s probably a good idea to let your PC run overnight. How long it takes depends on the number of photos you have and the speed of your Internet connection, of course. ![]() You can only select one folder at a time, but they will all get uploaded once you’re done.Īfter that, Google’s Backup and Sync service will upload all your selected photos in High quality. Otherwise, click Choose Folder in that top box to select more locations for your photos. If that suits you then just click Start and you’re off to the races. Ian Paul/IDGīe sure to pick High quality to stay under the cap. By default, Google Photos wants to upload your entire pictures folder, and note that the High quality option is selected by default. Then you’ll get to the crucial page where you can select folders to upload. Now select Back up photos and videos and select Next.
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